Support Services

At Wireworks, we deliver industry best practices for design, installation, project management, infra-audits and aftermarket support with unmatched on-site/off-site SLAs. We have special programs for large installations for on-site and 24X7 support. Our support teams manage over 50,000 network nodes at a single site having DCs, Labs and development networks through a team of resident engineers and helpdesks. Our AV experts carry our preventive services, room checks, programming services, firmware upgrades, control systems tests, retrofits and strict SLA monitoring and compliances. Our services are based on customized CRM solutions having detailed site and equipment histories, ticket logs, root cause analysis and preventive action planning. Wireworks engineers conduct on-site training programs to ensure your BAU site teams are fully familiar with service logging, Dos and Don’ts and escalation processes. Do connect with us to know more about our customized services and site management programs.

Technical Services

Wireworks specialized technical service offerings include:

  • Structured Cabling Design & Build for Campuses/DCs and Offices
  • Audio Visual Design & Build Services for multiple Spaces
  • Audio/Video Control Systems Programming & Content Management
  • Move/Add/Change Management Contracts for Networks
  • Trunking Systems Layouts
  • Design & Optimization
  • IT Power Quality Audits
  • Grounding & Bonding Audits
  • InfraRed Thermal Audits
  • WIFI Heatmaps Audits
  • Web based Documentation