At Wireworks, we deliver industry best practices for design, installation, project management, infra-audits and aftermarket support with unmatched on-site/off-site SLAs. We have special programs for large installations for on-site and 24X7 support. Our support teams manage over 50,000 network nodes at a single site having DCs, Labs and development networks through a team of resident engineers and helpdesks. Our AV experts carry our preventive services, room checks, programming services, firmware upgrades, control systems tests, retrofits and strict SLA monitoring and compliances. Our services are based on customized CRM solutions having detailed site and equipment histories, ticket logs, root cause analysis and preventive action planning. Wireworks engineers conduct on-site training programs to ensure your BAU site teams are fully familiar with service logging, Dos and Don’ts and escalation processes. Do connect with us to know more about our customized services and site management programs.
Dear Customers!
We hope you and your teams are well and safe during these extremely tough times!
You may encounter, at times, some unforeseen delays/uncertainty in our service team’s availability at sites due to Corona COVID-19 situation in India and corresponding government/WHO health advisories. We are making all out and sincere efforts to safely meet our service commitments to all our customers in whichever city it is feasible as per government regulations and taking all necessary health and PPE precautions as applicable. It is extremely vital for us to remain vigilant and concerned about the health and safety of our team members as well as all other stakeholders. Our teams have been advised to politely not carry out any works/face to face meetings at < 1-meter distances which may expose them to severe health risks. We humbly seek your kind consideration and cooperation for the greater good. Our helpdesks and senior managers shall be available 24X7 to assist.
We thank you for your patronage and bearing with us!
