Wireworks places a high emphasis on teamwork and documented communications. From the start, our designers and project managers are involved directly with your teams, other stakeholders and project teams for site visits, project meetings, managing and monitoring the installation progress with timely MIS constraints/dependencies, Radar Chart based reporting on progress and providing on-going field engineering and change management support as needed.
Through constant digital reporting, monitoring of design vs actual build, painstakingly ticking and checking all designs, elevations, containment, change records, inventory updates, our teams strive to achieve industry best project implementation as per stringent timelines, milestones, critical task monitoring, User Acceptance Tests, OEM Audits and top management updates.
Standards Compliant, Fully Tested and Documented
From initial requirement analysis, physical site constraints and application needs assessment to final installation and project close-out, Wireworks teams standby for customers at every step all the way. Upon completion, customers get a standards compliant Cabling System or AV installation with as-built drawings, labelling schemes, aerial views, elevations, single line diagrams of controls, connectivity including backbones and trunking/routing plan, comprehensive test reports and OEM manufacturers warranties on all Wireworks supplied and installed products and solutions
Our central help desks are fully geared up and well trained to receive your 24X7 service requests to meet committed SLAs as well as emergency recovery processes. The CRM solutions help us analyse the tickets and plan corrective/preventive actions including spares and inventory planning, systems upgrade and technology refresh suggestions.