| Preventive Visits |
| Corrective Visits |
| Add/Move/Changes |
| Documentation |
| Pentascanning |
| Site Certification |
| Material On Call |
| Consultancy |
| Help Desk |
| Resource |
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You cannot always plan ahead and unforeseen material requirements appear at very short notices in this light speed era. Wireworks could come in handy to provide networking material without trivial purchase procedures as a part of its value added offering to existing clients at extremely competitive prices. This gives you the flexibility to implement a change quickly. Most of the items are available ex-stock in the warehouse. |
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For existing customers, Wireworks Networking Consultants render 2 free calls per annum for consultative help in planning your future connectivity requirements. |
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The Central Help Desk with the latest client-server customer management software on fault tolerant server takes all your service requests, assists clients on user solvable problems and tracks and maintains calls history. As a part of the service management system, Help Desk also takes user feedback on every service event to improvise the service delivery process and escalation handling (if any) in a proactive manner. |
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A choice of customizable support plans are available to customers depending upon the applications and usage needs. Our trained engineers and service professionals attend to your requests at site on all Wireworks working days from 0900 to 1800 hours as per the standard plan. A back-up resource is always made available even when your regular account resource is unavailable |
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through our reserve resource pool. Additional help for critical periods of going online, launch phases, period end needs from time to time can be made available with prior intimation. A 7X24x365 support plan is available as an option and the service level agreements can be entered into. |
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Copyright©2002
Wireworks India. All rights reserved. |
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