Wireworks places a high emphasis on teamwork and documented communications. From the start, our designers and project managers are involved directly with your teams, other stakeholders and project teams for site visits, project meetings, managing and monitoring the installation progress with timely MIS constraints/dependencies, Radar Chart based reporting on progress and providing on-going field engineering and change management support as needed.
Through constant digital reporting, monitoring of design vs actual build, painstakingly ticking and checking all designs, elevations, containment, change records, inventory updates, our teams strive to achieve industry best project implementation as per stringent timelines, milestones, critical task monitoring, User Acceptance Tests, OEM Audits and top management updates.
From initial requirement analysis, physical site constraints and application needs assessment to final installation and project close-out, Wireworks teams standby for customers at every step all the way. Upon completion, customers get a standards compliant Cabling System or AV installation with as-built drawings, labelling schemes, aerial views, elevations, single line diagrams of controls, connectivity including backbones and trunking/routing plan, comprehensive test reports and OEM manufacturers warranties on all Wireworks supplied and installed products and solutions
Our central help desks are fully geared up and well trained to receive your 24X7 service requests to meet committed SLAs as well as emergency recovery processes. The CRM solutions help us analyse the tickets and plan corrective/preventive actions including spares and inventory planning, systems upgrade and technology refresh suggestions.
Dear Customers!
We hope you and your teams are well and safe during these extremely tough times!
You may encounter, at times, some unforeseen delays/uncertainty in our service team’s availability at sites due to Corona COVID-19 situation in India and corresponding government/WHO health advisories. We are making all out and sincere efforts to safely meet our service commitments to all our customers in whichever city it is feasible as per government regulations and taking all necessary health and PPE precautions as applicable. It is extremely vital for us to remain vigilant and concerned about the health and safety of our team members as well as all other stakeholders. Our teams have been advised to politely not carry out any works/face to face meetings at < 1-meter distances which may expose them to severe health risks. We humbly seek your kind consideration and cooperation for the greater good. Our helpdesks and senior managers shall be available 24X7 to assist.
We thank you for your patronage and bearing with us!
